FREE UK DELIVERY OVER £30 - WORLDWIDE £50*
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Yes, we deliver worldwide!

All our orders are shipped from London, United Kingdom.

At checkout, you will usually have the choice to opt for Asendia, Royal Mail, WN Direct, Aramex or UPS.

Some countries are unfortunately not eligible for certain couriers so it is possible you will not have all these options at checkout

For the UK, we do ship all our orders with Royal Mail First Class Signed.

We usually dispatch orders the same working day.


Yes, all our shipments are tracked with all our couriers.


It depends of the delivery method you choose (Asendia, Royal Mail or UPS), your shipping country and the order amount.

You will find this information during the checkout after you will enter your personal details and before you will enter your payment information so you will still be able to cancel your order.

However, please note all orders* from £50 have free shipping.


*Some restrictions apply. Due to high shippings costs with courier, the following countries will get free shipping above £70: Israel, Mexico, Bolivia, Argentina, Caribbean Netherlands, Chile, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Venezuela and South Africa.

It happens sometimes that some Asendia shipments are not immediately trackable. Please note that it can take up to 72 hours before you can track your order.

Below you can find all the useful links to track your order depending of the courier you chose:

If you cannot track your order after 72 hours, please contact us here

Transit time varies from region to region. It also depends of the chosen shipping methods.

However, these are the delays we usually notice in normal times:

Asendia

  • Europe: 6 to 10 working days
  • US/Canada: 7 to 15 working days
  • Rest of the world: 8 to 20 workings days

Royal Mail

  • UK: 1 to 2 working days
  • Europe: 4 to 7 working days
  • US/Canada: 5 to 8 working days
  • Rest of the world: 5 to 15 working days (usually less than 15 days)

WN Direct or Aramex

  • Europe: 3 to 5 working days
  • US/Canada: 3 to 7 working days
  • Rest of the world: 3 to 10 working days (usually less than 15 days)

UPS

  • Europe: 1 to 2 working days
  • US/Canada: 1 to 3 working days
  • Rest of the world: 1 to 4 working days

Infrequently, packages can be delayed due to unexpected events. 

Please also note that Asendia and Royal Mail are postal services which mean the delays we are providing are only estimations and are not guaranteed.


However, if the estimated transit time has passed and there is no recent update on the tracking page, we would kindly ask you to reach us here

COVID-19 Updates: We are noticing important delays all over the world. We do apologise in advance for the inconvenience

Kompsós accepts all forms of major credit and debit cards (Visa, Mastercard and American express) and also express payment gateways as Paypal, Google Pay and Apple Pay.

Unfortunately, we do no accept payment on delivery.

Yes, if your order has not been shipped yet. Please contact us here as soon as possible

Yes, we do accept exchanges and returns of unworn bracelets if they are made within 21 days of purchase. 

You can apply for a return here .

Please allow up to 7 working days to see your refund on your card/bank statement. If you are still not able to see the refund after this delay, please contact us here
We do produce our bracelets in many regions of the world but they mostly come from Asia(Cambodia, Indonesia and China mainly) and South America (Colombia mainly).
Yes, all our bracelets can be in contact with water. However, we do not advise you to wear any bracelet with metals or precious metals in salt water.
We are not offering any wholesale at the moment.
All our bracelets are adjustable and should fit all wrists from 16 to 21 cm of circumference.
Simply enter one of the 2 small ropes within the loop and make a double knot with the other rope you left outside the rope.

Of course we do! You can find us on Instagram and Facebook!

Thanks a lot for your interest! Even if sponsoring influencers is not our main marketing strategy, we occasionally accept some collaborations. 


You can apply here.

We try to answer your DM on social media as soon as possible. However, the best and fastest way to contact us is by using our email as it is constantly monitored.

 
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